79bet FAQ — Common Questions & Answers

First, make sure you're using the correct email or mobile number. Check that Caps Lock is turned off. Clear your browser cache and try again. If the issue persists, use the "Forgot Password" option. If you still can't log in, email our support team.

Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email. An OTP code or reset link will be sent to you. Use it to set a new password. Your new password must be at least 8 characters long and contain a mix of letters and numbers.

KYC stands for Know Your Customer — it's an identity verification process. On 79bet, KYC is required to make withdrawals and claim larger bonuses. Simply upload a photo of your National ID or passport. Verification is usually completed within 24 hours, and having KYC done ensures there are no delays with your payments.

No. Under 79bet's rules, each person may only operate one account. If multiple accounts are detected, all of them will be closed and any balance may be forfeited. Everything you need is available through a single account.

Simply create a new account and make your first deposit to receive the welcome bonus. A set percentage of your deposit will be credited to your account as a bonus. No promo code is needed — it's applied automatically. For full terms and conditions, visit the Bonus Page View.

A Wagering Requirement means you need to place a certain amount in bets before you can withdraw your bonus funds. For example, if you receive a BDT 100 bonus with a 5x wagering requirement, you'll need to wager BDT 500 before withdrawing. Each bonus has its own wagering terms, so make sure to read them carefully before claiming.

79bet offers weekly and monthly cashback promotions. Cashback on net losses from the previous week is typically credited to your account every Monday. For cashback rates and maximum limits, on the Promotions page Cashback bonuses generally come with lower wagering requirements.

It depends on the type of bonus. Sports Betting bonuses are generally restricted to the sports section. Casino bonuses can be used on slots and live games. Universal bonuses work across all sections. Each bonus clearly states where it can be used.

79bet supports all major payment methods in Bangladesh. You can deposit easily via mobile banking services including bKash, Nagad, Rocket, and Upay. Bank transfers and cryptocurrency are also accepted. The minimum deposit is just ৳500 BDT, and funds are typically credited within 5–10 minutes.

Withdrawal requests are typically processed within 12–24 hours. Mobile banking methods (bKash/Nagad) offer the fastest withdrawals. Having your KYC verification completed speeds up the process. Withdrawals are processed on weekends as well. The minimum withdrawal amount is BDT 1,000.

First, wait 30 minutes — payment gateway delays can sometimes occur. If the funds still haven't arrived, take a screenshot of the transaction from your mobile banking app and contact our support team with the Transaction ID. We'll resolve it as quickly as possible.

79bet itself does not charge any fees on deposits or withdrawals. However, depending on your payment method, the payment gateway may apply its own charges. For example, bKash deducts fees at their standard rate. Check your mobile banking app's fee schedule for details.

79bet offers betting on cricket, football, kabaddi, tennis, badminton, basketball, volleyball, and more. cricket and football have the widest range of markets, keeping Bangladeshi bettors in mind. Live betting, pre-match betting, and virtual sports are all available.

If a match is completely cancelled or doesn't finish within the scheduled time, your full stake is typically refunded. For void bets within a parlay, that selection is removed and the remaining legs are used to determine the outcome. For full details, Terms & Conditions page.

The minimum bet on 79bet starts at just ৳50 BDT. Maximum bet limits vary by event and market — high-profile matches generally have higher limits. VIP members may be eligible for even higher limits. You can check the limit for any specific market directly on the betting slip.

79bet's Live Casino lets you play Baccarat, Blackjack, Roulette, Dragon Tiger, and Andar Bahar with real dealers. There are also hundreds of slots, fishing games, and virtual sports available. All games are accessible from Bangladesh and work just as well on mobile.

Yes, 79bet uses SSL encryption to keep all data secure. Your personal information and financial transactions are processed through fully encrypted channels. We never sell your data to third parties. Our Privacy Policy page for more details.

Go to Account Settings and select the "Security" option. From there, you can enable Two-Factor Authentication using an OTP sent to your mobile number or via the Google Authenticator app. With 2FA enabled, no one can log into your account even if they know your password.

Change your password immediately and log out of all devices. Then notify our support team — your account can be temporarily locked if needed. Never share your password or OTP with anyone. No 79bet representative will ever ask for your password.

The 79bet app is available on our App Page The app can be downloaded directly from our website. Android users can download and install the APK file, while iOS users will find the App Store link on the same page. Since the app may not be available on the Google Play Store, downloading directly from our site is the safest option.

To install the APK on Android, go to Settings > Security > Unknown Sources and enable it. Then open the downloaded APK file and tap Install. Once installation is complete, turn Unknown Sources off again. If you run into issues, uninstall the old version and download a fresh copy.

Yes, the 79bet mobile app gives you access to virtually everything available on the website — Sports Betting, Live Casino, deposits, withdrawals, and bonus claims are all available in-app. You'll also receive push notifications for new offers and match updates. The app generally loads faster than the mobile browser.